FAQ

Our focus is on quality! We do not use standard 1.5mm Playmat blanks, but have our own Playmat blanks made for printing especially for us and our requirements. This is how we ensure that we can maintain our quality throughout. Our play mat is a whopping 3mm thick and closed with a special polyester layer.

Our play mat consists of a 2.9mm rubberized underside to have the best possible support even on uneven surfaces. This also ensures that the play mat is always in place. Due to the strength of the underside, our playmat has a particularly nice feel!

The top is made of an extra durable polyester fabric, which is specially glued. Our surface has a very low surface friction - a perfect "glide". Our fabric effortlessly keeps sweat and humidity at bay!

Custom Playmat
All our custom playmats are prepared for printing immediately after receipt of payment and printed the next day at the latest (usually 2-6 working days ).

Ready to play
With our finished playmats in our shop, the current delivery time is always in the description (usually 1-4 working days ).

We ship and produce in Germany!

Experience has shown that shipping takes 1-3 working days (DHL).

We recommend cleaning your Playmat by hand with warm water. However, if you have very stubborn dirt on the Playmat, you can use your washing machine (20° - 30°).

Since we always produce our playmats "fresh", they may still smell slightly when they arrive. But this is completely normal and goes away in a few hours / days.

Sure, we're happy! Just click here & apply to us, we will get back to you as soon as possible!

Go by the format
7,205 x 4,193 pixels (300dpi)
PNG, JPG, PDF, JPEG

Our Playmat configurator keeps you up to date with your graphics. If your graphics have too little dpi, you will receive a message directly when uploading.

We recommend 300dpi, but if your graphic has a little less, this usually works just as well.

To achieve 300dpi, your graphic should have 7,205 x 4,193 pixels. If your graphic is a bit lower and the preview in our configurator looks good, you can of course upload your graphic with a lower dpi.

Our preview in the configurator shows you the final print image.

Yes, please allow 5mm of waste on each side of your graphic.

You are not allowed to upload pornographic and extremist graphics to us. Such orders will be canceled by us after verification.

If you don't have Photoshop or similar programs, we recommend the program: Canva
Canva is free to use and offers a multitude of possibilities.

We always look at your graphic before printing, if we notice anything, we will contact you immediately and take care of a perfect result!